We are the first to recognise that our business owes both its past success and its future to our customers.
Service, innovation and attention to the details are key aspects of our daily job functions. We appreciate your comments and suggestions about our web site and our business in general.
If you would like to post your own comment then please click here. Remember, we didn’t say it – this page is unsolicited feedback from happy customers.
Making wild claims isn’t our style… we just get on with the task of supplying the right vehicle, to the best of our ability, to every client. Our sincere thanks to everyone who takes the trouble to write or email recognition of a job well done! One of our regulars quipped that she now had two things to brighten her day; “The Archers” and a catch up on the HLG news section!
Mrs. A.B., High Lane. Thank you all at HLG, particularly Peter who dealt with the part exchange of my two cars and the purchase of my beautiful Mazda 2.I could not have been treated better and would not hesitate to recommend your sense of fairness in making the sale go so smoothly. I really appreciated the personal touch and the time you spent sorting out the transaction. I really love my car; thanks again.
Ms. G. (local). I needed to quickly replace my elderley Honda Jazz; the situation was complicated by the Covid pandemic. I decided to approach HLG, because I had heard of their very good reputation. I received excellent service from the staff at HLG and was delighted to be able to make a virtual, online purchase of a lovely two year old Jazz. This was delivered to me by Peter – observing strict Covid prevention measures throughout, and supporting me by phone. The whole experience, although rather different, was very professional, helpful and positive. I strongly recommend anyone to seriously consider buying from HLG.
Mrs. J.W., New Mills “I have had three vehicles from HLG; I am certain that there is not a dealership out there that can match the level of service and skill to match the customer to the right vehicle. Huge thanks and appreciation. I am most grateful to have discovered HLG.”
Mr. W. D., High Lane. “I was very impressed with the manner in which the purchase of my Vauxhall Vectra from your garage was handled. I’m very pleased with the car I bought and feel that I had value for money and I would recommend your services to my friends and family” Since receiving this, we are pleased to tell you that Mr. D’s parents have also taken delivery of an HLG car.
Mrs. F., Bramhall. “You have restored my faith in garages.”
Mrs. D., Romiley. You certainly do match people to cars – such a bargain and so quickly! Thank you very much indeed and best wishes. Mrs D. has since part exchanged this car with us for an automatic Honda Jazz.
S.F., Bramhall. Dear Peter, Two years ago I wrote thanking you for matching me with a lovely Honda Jazz, which has been a pleasure to own and drive. Last week I purchased the Fiat 500 from you, which I am sure I am going to enjoy just as much. Another success in matching people and vehicles – so, congratulations and thanks. I would like to take this opportunity of thanking yourself and all your staff for the efficient and friendly service I have received over the past two years. It is such a pleasure these days to find a company who really do put their customers first. Many thanks once again and my best wishes for your continuing success.
Mrs. F. has done it again – she has now part exchanged this one for her third consecutive HLG car.
M. and A. W., Disley. Hi, Andy and I would just like to thank you and all the team at HLG for your great service. Buying a car should be just as you do so well – hassle free and any problems solved. Our Grand Vitara has been fantastic over these winter months. Snowy, icy lanes no problem. Thanks again and regards.
B.W., Glossop. Hi, Peter, Thank you to you and your team re. the Hyundai Coupe and the efficient manner in which you dealt with it. Hope you will let me have one of your “Mazuki Honota” stickers for my other car. Best wishes to all.
We did – and B. and his lovely wife P. have since bought another of our cars!
T.C., New Mills. I thought I would spend a few minutes looking at your website and before I knew it, an hour and twenty minutes had gone by! Really interesting and I will keep watching. Keep up the good work.
M.E., Disley. Peter and all the team. I love my Jimny. Thank you all for everything, Wokaboka Nikaboka, or whatever! (Margaret has had cars from Peter since 1984, so we will let her off for making fun of our Mazuki Honota motto). Update: Margaret has since retired and part exchanged her Jimny with us for a Toyota Yaris automatic. Thanks, Margaret!
M.M., Buxton. Your new website is easy to use, very readable and gives the impression of a small business which cares about its customers. I think some people will find too much reading on the home page and will skip to the other sections, but please take that as constructive criticism. The multi photographs are a big improvement and the news section is excellent; you have done a good job.
D. S. I have been to High Lane Garage twice for tyres. They were the best for value and the service is second to none – nothing is too much trouble.
S. G. I bought my lovely VW Polo Open Air with some of my redundancy money at the end of June 08. I was just chatting with Pete and Beryl when they mentioned that they knew someone who was looking for a Sales Adminstrator, hence, I collected my new car, got offered an interview and also offered the job – which I am thoroughly enjoying. So I have a really BIG THANK YOU TO ALL AT H.L.G xxxxxxx
T. W. What an experience – no pressure selling, but just honest answers to any question you may have on your new purchase. No hassle at all. I just felt that if I was to have said no thank you that would have been the end of the visit with no hard feelings. I made a visit to their service department and found very knowledgable mechanics prepared to answer my questions with enthusiasum. To be honest I felt that I was important and my partner never felt left out, an absolute pleasure with friendly people. GREAT SERVICE THANK YOU I WILL BE BACK
D. N. I just want to give you another accolade to add to the many others you have. Thank you, all of you for all your help, guidance and most of all friendliness you gave me on my first experience of buying a car. Thank you once again, wishing you continued success with your business.
G. and J. N. Thanks again for your excellent service during the part ex. and transfer to my new car. How refreshing it has been to deal with an honest and straightforward garage as yourself and thanks for a painless transfer day!
J. S. Thankyou for your help in finding me a suitable car and for going beyond the bounds of expected service.
P. H. Yet again, another great car from you all, with the usual excellent service. I’m just so glad I came across your place 7 years ago. I’ll be back for my next one in a few years.
J. McC. The car is a dream, can’t wait for the warm days – top down travelling on England’s country lanes. Wow! Thank you.
R. S. Just a little note to say thank you for all the help with the car, I’m very pleased with it and think it’s wonderful!
C. W. Just a little note to say ‘I love my little red M.G.’ You made everything so quick, easy and painless. It was an absolute pleasure. All the best for the future.
S. S. Just a note to thank you for the latest car from your garage – the fourth to date! I’m over the moon with the Mercedes and the Subaru was also fantastic. No doubt I will be back for more in the future. Many thanks.
J. and N. E. To all the staff, Just a note to say how pleased I am with my new ‘black Corsa’. A big thank you for your help and friendliness and efficiency. I will recommend your garage in the future. Best wishes.
B. M. Thank you for all your kindness and help in sorting out my new car.
C. F. Thank you for your letter this morning. I am highly delighted with the purchase of the Micra. Lindsay was very professional when pointing me in the right direction without any hassle. That particular vehicle was exactly what I was looking for. Please convey my gratitude to the ‘A’ team. I shall have no hesitation in recommending your services to any interested party.
B. B. Very recently you supplied me with the third car I have bought from you and the team over the last few years. Once again the service I received was exemplary. In every aspect of this dynamic, you and all of the car team were exemplars others should aspire to emulate. Listening to what I described, assessing how best you might meet what that meant, offering realistic options without pressure, finding the answer – every step was comfortable. I have recommended High Lane Garage to many, unreservedly and will continue to do so. You are pleasant, honest and straight people – just the sort that everyone always looks for, but seldom finds. Good luck for the future to all of you, and thanks.
M. F. “Thank you for your courtesy and care taken during the sale of my Fiesta, which I am extremely happy driving.”
S. McG. “Still brilliant – no problems whatsoever. We’ll be in touch in the future”.
C. S. “…absolutely thrilled with the Golf – I shall certainly be recommending your garage to any friends or colleagues in the future and will certainly be returning myself”.
J. McK. “We would certainly have no hesitation in using your very efficient services again… word of mouth is the best advertisement – to this end we would recommend your business to our friends and neighbours alike”.
S.McA. “Very pleased with the car – thank you for the excellent service. I have recommended your garage to friends and family”.
D.McL. “Why can’t all garages treat their customers like you do? It was a pleasant surprise to find you do that little bit extra. I will certainly be buying my next car from you and if any of my friends have listened, I’m sure they’ll look you up too.”
T.B. “Just to say thank you for your prompt actions on finding me a suitable car. I am very pleased with the Fiesta and for the services I have received… I would not hesitate to recommend you to other people.”
D. K. The Toyota I bought from you a couple of years ago has been excellent. I will soon be looking to change it for a smaller automatic (e.g. a Yaris) and I hope you can help. Many thanks.
E. F. The courteous and friendly way you conducted our business could not have gone more smoothly… I would not hesitate to tell my family, friends and former colleagues to contact you first if they are looking for a car.
D. A. It was a very pleasant experience buying my car from you – I didn’t feel under pressure and felt I had a very fair deal for my car. I must say that I’m very happy.
H. M. “A quick note to thank you all for the high standard and friendly service I received whilst purchasing my Celica. Buying a car can be a stressful experience (parting with so much money!!) but you made it very enjoyable! I shall certainly be recommending you to family & friends. Many thanks.”
C. M. and Y. B. Once again many thanks for a very friendly and personalized service. I’m sure we’ll be doing business and the future, as we are hugely pleased with the new car. All the best to you, Malcolm and the team in the future!”
C. C. Thanks for all your help in purchasing our new car from yourselves. You were very helpful and polite and nothing was a problem. It was certainly worth the 12 hour return journey from Scotland. Thanks again and we will certainly be recommending you to friends and family in the future.
We are proud of the feedback we receive from our customers. Thanks to everyone for taking the time to write or email. You have no idea what a few kind words can do to make the day go well! Happy motoring… Peter and the team. But wait – there’s more…
J.C. Just a note to say how delighted we are with the Toyota Yaris we purchased from Adam recently. It drives beautifully and is in immaculate condition. We were very impressed with the service we received throughout the purchasing process.
Mr. and Mrs. R.K. Thank you so much for the attention which we have received from you.
Mog To all the HLG team for everything. I love my car – another great purchase from you.
J. W. Dear Lindsay, Love the Jazz. Thank you for everything – love to you and your Dad X
B.D. Dear Mr. Murray, I am writing to say how delighted I am with my “new” Polo. It is in immaculate condition and a joy to drive. The previous owner looked after it and deserves a medal! Thank you and your staff for your help.
B. and P. A. After 31 years in Disley, we are now leaving for Sussex to be nearer our family. Our sincere hope is that we shall be able to find “down South” a garage half as efficient and a dealer half as accomodating as your establishments. Many thanks for everything and kindest regards to you all.
D. and P. S. Having now given the car a couple of hundred miles on the road, we can confidently declare ourselves well satisfied. We owe you our best thanks, not just for steering us (as it were) in the direction of this paricular vehicle, but for the helpful and informal way you dealt with us. Our particular thanks to Lindsay – and indeed, all of you, for your consideration.
C.A.S. We have recently returned from a weekend in Scotland and I can tell you that we had a very comfortable journey. We are very pleased with the standard of service we have received from you and we have and will continue to spread the word about HLG. We wish you continued success in your business.
M.C. Dear Malcolm and Peter, Just thought I would let you know how very pleased I am with my “new” car. I am used to it now and it feels really comfortable. It was a pleasure to do business with you. I had never met either of you before last week, but you made me feel like an old friend and I shall certainly recommend you to anyone I know who is looking for another car. Thank you so much.
B. and A. B. You have done it yet again! I am of course referring to you identifying the right car for my son almost as soon as I let you know we were in the market… it became the typical HLG car team effort from that point, for the fifth or sixth time – I forget. A special service from a specialist team – please tell everyone that we think so.
J. C. Thank you for supplying me with a replacement handbook. I am really enjoying my car and am getting used to having an automatic. I look forward to doing more business with you in the future.
L.T. Dear Lindsay, Thank you for your kindness, your understanding and making the buying of my Yaris so smooth and easy for me.
P.L. Dear Peter, Malcolm, Lindsay and team, Tanks for all your help when I purchased my Audi. I am enjoying the drive and would certainly recommend HLG to anyone wishing to purchase a good car.
T. S. Dear all, Just a little note to say thankyou very much for your polite, kind service while transferring the red Clio to me. I’m really happy with my car and you really helped – it is exactly what I have been looking for. I will not hesitate to recommend you and HLG to work colleagues and friends.
Marilyn Dear Peter, I am just writing to tell you how much I am enjoying driving my Daihatsu Copen. Everyone looks and smiles when I drive past, then looks in amazement when I press the button for the roof mechanism! I have been driving with the top down whenever possible. I have told all my friends and family about the great service I received from you and I will definitely give you my custom in the future.
P.P. Dear Peter, Herewith a “fiver” for Malcolm with which to buy himself a pint. He was so helpful to me – what a very friendly garage you are. As far as my car is concerned, I am delighted with it. With kind regards.
S.S. Dear Peter, I am really enjoying driving my car – it was a totally impulsive buy, which is certainly not me, so perhaps I should do this sort of thing more often? The whole experience of buying a car from you was enjoyable because of the very personal, friendly and helpful service. I would definitely recommend anyone buying a car from yourselves. A screw has come out of the passenger door handle. Not being very DIY., would it be OK if I pop in for a mechanic to secure this please? (Sorted)
J.M. Dear Peter and Malcolm, My Golf! What a scoop! It was there, sitting on the forecourt and I could not resist its appeal. No regrets…it is bringing so much joy…finding it and deciding on the spot. I can only say “thank you.” Keep up the good work, “matching the car with the person”.
M. and D. D. To Lindsay, Peter and the staff at HLG. Many thanks for the service and after service after the purchase of our Vauxhall. We feel as though we have met new friends.
J. and D. L. Dear Peter, Thankyou once again for an excellent service. It’s a pleasure as always to buy and sell cars with you.Your attentive service and attention to detail has taken away all the fuss and hassle which can be experienced at some garages Thank you and your team for your efforts and I have no doubt we will be seeing you in the future. It doesn’t seem like thirty years since our first transaction!
Stay with us. All these testimonials are unsolicited and it makes us feel that the time and effort which goes into finding the cars is worthwhile. Recent tip offs have resulted in cars being collected in Cardiff, Fleetwood, Dundee, Workington, Carlisle, Southampton and Essex, not to mention the many local vehicles which come our way. We have even met customers who have been referred by family members and friends who are now living abroad… Bahrain, Spain, Japan, Denmark, Canada, Belgium, New Zealand, France and Australia have all featured in our e mail – the world is indeed becoming a smaller place! If you are in the market to buy or sell a car, all these customers can’t be wrong. Call us Monday to Saturday and see for yourself the HLG difference.
Still more…
J.T.J. It has been wonderful doing business with you all. Your service has been second to none and I would not hesitate to recommend you to my family and friends. Thank you for making a “middle aged teenager” very happy!
V. and C. Just to let you know how happy we are with the Clio – it’s perfect and our son is enjoying being co-pilot! Thank you so much for everything.
Rita Dear Peter, Just to let you know that I really love my Yaris!! It is a pleasure to drive and so comfortable – it gets the “thumbs up” from my grandchildren, too. It was a pleasure doing business with you, so effortless, with everything taken care of by yourself and Lindsay. Many thanks.
H. and M. S. Dear Malcolm and all, The car is running well and is immaculate. Thank you for your consideration and pleasant mannered dealings with us.
C. and E. M. I thank you for your prompt and courteous service relating to the sale of my father’s and mother’s cars. Wishing you continued success in the future.
C.A.S. Dear Mr. Whiteley, Once again many thanks for a smooth handover with our new car. I won’t hesitate to recommend your garage. Everything was handled in a polite and professional manner.
M.K. Just thought I’d let you know I am really enjoying the car. I can’t believe what I was driving before – I should have joined the army seeing as I have driven a “tank”. Thanks for your help.
M.D. Dear Peter, I thank you for your courtesy and fairness when you purchased my car. I would certainly recommend HLG to my friends and family and hope to see you again.
M.G. Dear Peter, You’ve done it again! The Puma you found me was worth the wait and is a joy to drive. I will always come back to HLG because I know you will find a unique, quality vehicle. It’s like being a member of a family of enthusiasts!
J.M. A joy in buying, drive away feeling good. What more can I say?
C.W. Just a little note thank you for the super car and being wonderful in sorting the transaction for me while I have been working at the hospital.
J.S. Thank you and all your staff for all your help and advice given to my mother in law on the purchase of her Toyota Yaris. Many, many thanks again.
C.H. It’s a pleasure to “spread the word” because you always give a first class service to all your customers. Hope to see you again sooner rather than later.
M.E. It has been a pleasure, indeed, to deal with you in the purchase of my Peugeot. Also I appreciate very much your help in “getting to know her”. Congratulations to High Lane Garage on 80 years of service and best wishes for the future.
A. and J. Just to thank you for a trouble free purchase of our Volkswagen Polo. I can also confirm your offer as fair and better than a certain (franchised) dealership. It makes a pleasant change to come accross an honest and fair dealershipsuch as yourselves.
A.R Dear HLG Team, I would like to thank you for all you have done – you are such lovely people to deal with.
J. McK Dear Peter, I would like to thank you very much for the good service and advice given by you and for the friendly and efficient way Lindsay handled the transaction. She made the “hand over” as painless as possible and showed me all the necessary points on the Yaris. I am finding it nice to drive – the air conditioning is a boon to drive this weater – and I hope I will have many happy years with it.
They say that by the Six Degrees of Separation rule, everyone in the world is linked. Certainly in this context, we know that nearly everyone who visits our premises knows at least one or more people who have done business with us. Many of the customers who have written in have since recommended others. It gives us great pleasure to look after our clients in the way we ourselves would hope to be treated. Hope you’re not getting bored – there’s more!
G. and J. Dear Peter, Thanks again for your excellent service during the part ex. and transfer of my new car. The DVLA have sent the documents, A final word to say how refreshing it has been to deal with an honest and straightforward garage as yourselves and thanks to Lindsay for the painless transfer day!
J.G. Peter, Malcolm, Lindsay and the rest of the team, Thank you for the help and effort you gave me when you purchased my vehicle. Also, the assistance with the change of cherished registration paperwork and repair of the flat tyre on my new vehicle, which far exceeded the main dealership help. Over the years of dealing with you this has become the “norm” but doesn’t go without a “thank you” to you all.
S. S. Dear Lindsay and Peter, Firstly, thank you for all the care and attention in helping me find an excellent car. My second thank you is for helping me, once again, when I stupidly put a scrape along its left flank! Your body repair people did a miraculous job – it looks perfect again. Your personal service is pretty unique these days and really appreciated. I’ll be back one day when I need another car. Best wishes.
Val Dear Peter, Just a note to thank you very much for all the trouble you took with the new car. It will be cherished for a long time. Also a big “thank you” to Malcolm for delivering it to Porthmadog for me. Thanks again, as ever.
J. and D. H. Dear Peter and Lindsay, Thank you for making everything so easy – it is much appreciated.
J.S. To Peter and staff, Very pleased with my Corsa and your excellent, friendly service.
K. K. (from the car!) My dearest friends at High Lane Garage. I just wanted to let you know that my new owner ******* is so pleased with my performance and is very proud of me. She gave me a wash and wax today. (She said “no” to going through the car wash) and her smile is now as bright as my shiny bodywork. Many thanks for matching me with *******, because I know we will be very happy together.
Suzy Dear Peter and all at HLG, Just a note to thank you very much for my latest car. I am very pleased with it and with the excellent service I received from you all. This is the sixth car I have bought from your garage and I have enjoyed driving them all. I look forward to buying another one from you in the future. Many thanks.
S.F. Dear Peter, I am writing to thank you for helping me through the stressful task of selling my late husband’s car and purchasing the Honda Jazz. All your thoughtfulness and consideration was much appreciated at this difficult time. I am sure the Honda will bring many miles of enjoyable motoring. It can already make me smile, quite an achievement at present. In finding the Jazz you certainly proved your skill in matching people to vehicles, and I look forward to continuing my membership of your exclusive club. Once again, many thanks to yourself and your team for making a difficult task go smoothly.
G. and D. M To the High Lane Garage Team… so personal and friendly… we have had a good holiday in France with the car and she performed beautifully. As we go through life, we make many friends and we think we have now made a few more. Hope you enjoy this lemon drizzle cake with a nice cup of tea. Very many thanks.
We certainly did!
T. and D. We can’t begin to thank you for all the wonderful help you meted out during and after the purchase of our Toyota. Thanks to all our friends at HLG.
J.W. I really had to write and let you know how much I enjoyed the experience of doing business with your excellent company, also to tell you how much I love my “new” Honda Jazz, which you kindly found for me. You say you endeavour to match cars with people – well I can tell you that it is quite the nicest car I have ever driven, and I have driven a lot over the years. Everything from A to Z was organised, efficient, friendly and helpful. It goes without saying that we will definitely be recommending you to all we know who are looking to change their car.
A. and M. T. We were greatly impressed with the obvious pride in the way you run your business. We can vouch from first hand experience for the courtesy and helpfulness you extend towards your customers – it is indeed a breath of fresh air. Thank you once again – we wish you and your team all the best for the future.
S. and S. D Dear all, Just a note to say thank you for the great customer service you provided when we purchased our new car, and for all your help since! We hope to do business with you again in the future, Kind regards.
J. and T. W. To all the team at HLG, Fab car, wonderful experience, many thanks and best wishes.
W. and F. Dear Peter, I want to thank you very much for the friendly and helpful service we received when we purchased our Fiesta. The car has been fantastic, just what we had been looking for. Moreover, after visiting many car supermarkets and forecourts it was a refreshing change to view a car without any sales pressure. All my questions were answered with honesty and enthusiasm. We would not hesitate to recommend you and you can definitely expect to receive our custom again in the future.
J.W. Dear all, Just a little note to say thank you for your excellent customer service. It was a pleasure doing business with you.
